To request a refund, email or fill out the form below.
If a full refund is requested, it must be requested at least 7 days before the event.
To receive a credit to be applied to a future event, you must request this at least 3 days before the scheduled event that you will not be able to make it to. The event must be held at Modern Party Art's studio and be held within the next 30 days from the original refund date. The new event ticket must be equal or lesser value. No change will be given. You may pay the difference if you would like to upgrade your ticket for a higher-priced ticketed event.
*(Pre-Drawn Canvas events only) If a refund is requested less than 3 days before the event, you may pick up your pre-drawn canvas (paint and brushes are not included). You have 3 days to pick up your pre-drawn canvas.
*(All other events and blank canvases) No refunds or credits will be given without at least 3 days' notice.
We require a minimum of 8 party guests at the studio and 6 party guests if we will be traveling to you. If there are less than the minimum requirement of painters, the party host will be charged for the minimum painters regardless.
A nonrefundable deposit of $100 is due to book your desired/requested date and time.
Your deposit holds your date.
Deposit refunds: You have 2 days (48 hours) from initial booking to request a full refund of your deposit back to your original payment method. If you would like to reschedule and carry your origianl deposit to the new date, you must do so with at least 4 weeks before your original party date. Events can only be rescheduled one time.
During the Covid Pandemic, the total invoice balance is due 24 hours before your scheduled party or before the products can be shipped.
If Modern Party Art cancels or the studio closes for any reason on your party date, the deposit will be refunded.
Parties must start promptly at the scheduled party time. Remember painting takes 1.5 hours. If your guests are not on time, it may impede on party time and guests will not be able to finish their painting. Painters may not take any supplies besides their canvas home to finish their painting.
If requested, refunds can be granted up to 4 weeks prior to the scheduled party date or shipping date.